FAQ

FAQ's:


- When Will My Credit Card or Account be Credited?
Once your return has been received and accepted, please allow one to two billing cycles for your credit to appear on your statement.

- Will I be Charged for Return Shipping?
Return shipping is at your expense, using the carrier of your choice.

- Can I Return Garments if I Purchased the Wrong Size?

If you purchased the wrong size, the garment may be exchanged for another size only if it is unused in original packaging and has not been printed, embroidered, decorated, used or washed. Call Customer Service for an EA# within 10 days from receipt of order. All shipping and handling charges are at your expense.

- Can I Still Return Merchandise I Bought at a Trade Show?

If merchandise was bought at a trade show, no refunds will be made. However, an exchange is available for the same product only if it is unused in original packaging and has not been printed, embroidered, decorated, used or washed. Call Customer Service for an Exchange Authorization Number (EA#) within 10 days from receipt of order. All shipping and handling charges are at your expense.

- Can I Still Return a Garment That Has Been Embroidered or Imprinted?

Any garment that has been custom embroidered or decorated by us or anyone else will not be accepted for return for any reason. It is a final sale.